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How to Avoid Becoming Another CMMS Implementation Failure Statistic
Aleks Vujicic


Anywhere from 40 to 80 percent of CMMS implementations fail to meet expectations. However, by evaluating the company's business process flow, having proper organizational structure and buy-in, you can realize the true benefits of CMMS and avoid becoming another failure statistic.

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Should You Modify an Application Product
Olin Thompson
When it comes to modifications to an application product, there is the good, the bad, and the ugly. Enter the modification process cautiously, with your eyes open.
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CRM For Complex Manufacturers Revolves Around Configuration Software
P.J. Jakovljevic
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation (SFA), marketing automation, and field service/call center management.
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CRM and Technological Solutions: Be the Customer
Randy Garland
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer. Ignore him at your peril.
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Development of an Internet Payment Processing System
Dragomir D. Dimitrijevic, Ph.D
This article describes the author's experience with the development of the first Yugoslav Internet payment processing system. The system's architecture is very similar to the Three Domain (3D) model that started to emerge later. This success story is worthwhile sharing with a wider audience.
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Inventory Reduction: Effectively Turning Excess Into Cash
R. Michael Donovan
In virtually all manufacturing companies, there is a direct correlation between inventory levels and overall business performance. In fact, CEO's and CFO's believe that their companies consistently carry 25 to 40 percent or more inventory than is needed.
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Facing A Selection? Try A Knowledge-Based Matchmaker Part 4: User Recommendations
P.J. Jakovljevic, Louie Talarico
This tutorial identifies the significance of researching technology vendors to both buyers and vendors/VARs. Buyers require research to determine the short list and vendors/VARs can use research to assess the viability of opportunities before committing time and money to a sales effort. Since a 'one-size-fits-all' product is still not a viable solution for most clients, the ability of technology products to meet clients' needs depends on client requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right match in this ongoing 'dating game'.
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Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors
P.J. Jakovljevic, Louie Talarico
This part illustrates how selecting the right ERP product depends on each client's requirements. Epicor, QAD, and Ramco Systems' rank can change with different sets of client requirements.
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