プロジェクト・マネージャーのためのビジネス・パフォーマンス・マネージメント指南 Neil Stolovitsky
ここ3年で、ビジネス・パフォーマンス・マネージメント(BPM)が、あらゆる事業に進出してきました。また、人事のような「ソフト要素」を管理するプロジェクト・マネージャーのスキルの上達がプロジェクトを成功に導く要因となってきています。そこで、ビジネス・パフォーマンス・マネージメント(BPM)に人員管理を組み込めば、サービスの円滑化、オペレーションの最適化、顧客の満足度向上につながるのではと考えられるようになりました。今日は、プロジェクト・マネージメントにおいてますます重要になったビジネス・パフォーマンス・マネージメント(BPM)の役割についてNeil Stolovitsky とLyndsay Wiseが論議します。 記事を読む
Advanced Front Office Lean with Business Modeler Software Gregory Romanello
When part of an enterprise software environment, business modeler software can reduce training costs, prevent errors, and minimize non-value added work. And if properly integrated, it can be both a tool for senior management and for hands-on system users. 記事を読む
Product Review: Ramco HCM Sherry Fox
Many HR issues, including talent management, are common points of interest for HR (and related software) vendors. As such, many are designing their products to address these issues. Ramco HCM goes one step further by adding analytics to the mix. 記事を読む
War Looms in the On-demand CRM Market (and Beyond)—But Will You Profit from It? P.J. Jakovljevic and David Clark
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war? 記事を読む
Human Resources for Small to Medium Businesses Jeff Spitzer
When small to medium businesses shop around for a human resources (HR) solution, their main considerations are whether to go for a hosted or non-hosted solution, or to simply outsource HR functions altogether. It’s important to know the advantages and disadvantages of each before making a selection. 記事を読む
Five Steps to Business Intelligence Project Success Lyndsay Wise
Many business intelligence (BI) projects fall short of expectations. Unless organizations implement a methodology and benchmark the success other organizations have experienced, BI implementations may fail to provide the desired results. This article identifies five steps organizations should take when implementing BI solutions. 記事を読む
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