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Lawson Software’s CRM and ASP Moves – Wise, Bold, Injudicious ...
by P.J. Jakovljevic
... ÿþLawson Software's CRM and ASP Moves - Wise, Bold, Injudicious, Enforced, or
Something Else? PJ Jakovljevic - May 18, 2000 Event Summary. ...
http:/.../ResearchHighlights/BusinessApplications/2000/05/research_notes/EN_BA_PJ_05_18_00_1.asp - 15k - 2000-05-18
Summary: Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service Providers (ASPs). We express our views in this regard.

TEC: Customer Relationship Management (CRM) Evaluation Center
... Customer Relationship Management (CRM) Evaluation Center. ... Most Requested
Research Related to Customer Relationship Management (CRM). ...
http://crm.technologyevaluation.com/index.asp - 55k - 2007-11-26

顧客関係管理(CRM)とは何なのか、なぜ要るのか
by Glen Petersen
... CRM: What Is It and Why Do It?(顧客関係管理とは何なのか、なぜ要るのか)
Glen Petersen - 2008年4月18日. Page 1 of 2. ...
http:/.../ja/Research/ResearchHighlights/CRM/2008/04/cmt/research_notes/ja/MI_CR_XGP_11_08_04_1.asp - 19k
Summary: 顧客関係管理(CRM)とは90年代半ばから使われるようになった概念で、販売現場のデータとコールセンターが入力したデータを一括統合すれば、顧客対応が良くなり売り上げが伸びるのではという発想です。インターネット技術

Customer Relationship Management (CRM):Soffront Software Soffront ...
... asset management, and mobile CRM.For more information see the company's web
sitehttp://www.soffront.com/CRM/orhttp://www.soffront.com/crm/Overview.asp. ...
http:/.../software/500-21193/Customer-Relationship-Management-CRM/Soffront-Software-Soffront-CRM.html - 3k - 2008-11-27

顧客関係管理(CRM)とは何なのか、なぜ要るのか ...
by Glen Petersen
... CRM: What Is It and Why Do It? 顧客関係管理(CRM)とは何なのか、なぜ要るのか
(後半) Glen Petersen - May 26, 2008. ... CRM—Why Do It? ...
http:/.../ja/Research/ResearchHighlights/CRM/2008/04/cmt/research_notes/ja/MI_CR_XGP_11_08_04_2.asp - 22k
Summary: こんにちは!TEC日本人スタッフの「かえで」です。みなさん、ITの英語記事を原文で読んだことはありますか?毎日、ビジネスの世界は目まぐるしく変化しています。そんな中、今日来た世界のニュースを今日読めるようになり

The Importance of Server Robustness in CRM
by Mukhles Zaman
... For companies that have an AS/400 environment, Wintouch's CRM solution can easily ...
By selecting the ASP version of Wintouch end users will have the freedom to ...
http:/.../Research/ResearchHighlights/Crm/2004/06/research_notes/PN_CR_MZ_06_15_04_1.asp - 10k - 2004-06-15
Summary: In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many companies have failed to focus on subjects like reliability, downtime, and scalability. Since 1991, Touchtone Corporation has devoted its efforts to developing and maintaining a clie

Customer Relationship Management Showdown: Microsoft Dynamics CRM ...
by Larry Blitz
... Customer Relationship Management Showdown: Microsoft Dynamics CRM vs.
SageCRM vs. Oncontact CRM. Hi, I’m Larry Blitz, editor ...
http:/.../Research/ResearchHighlights/CRM/2008/09/research_notes/VS_CR_LB_09_29_08_1.asp - 11k
Summary: For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these three modules in our CRM Evaluation Center were given

Customer Relationship Management Showdown: Microsoft Dynamics CRM ...
by Larry Blitz
... ÿþ, Customer Relationship Management Showdown: Microsoft Dynamics
CRM vs. SageCRM/SageCRM.com vs. Oncontact CRM. Hi ...
http:/.../Research/ResearchHighlights/CRM/2008/01/research_notes/VS_CR_LB_01_30_08_1.asp - 11k - 2008-01-30
Summary: For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these three modules in our CRM Evaluation Center were given

Marquee Vendors Partner for Deepening Inherent CRM and BI Links
by P.J. Jakovljevic
... the article research/ResearchHighlights/CRM/2005/08/research_notes/TU_CR_PJ_08_16_05_1.
asp" target="_blank">Why Are CRM and Analytics Intrinsically Connected?). ...
http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/EN_CR_PJ_08_17_05_1.asp - 15k - 2005-08-17
Summary: Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building alliances in order to gain market share and il

Customer Relationship Management (CRM):CDC Software Pivotal CRM
... Customer Relationship Management (CRM):CDC Software Pivotal CRM. ... CDC Software's industry
applications are a testament to the flexibility of Pivotal CRM. ...
http:/.../software/500-21184/Customer-Relationship-Management-CRM/CDC-Software-Pivotal-CRM.html - 6k - 2008-11-27

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