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Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2 Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/

ERP & Co.: How Process Manufacturers Use Technology to Scale New ...

... Telemarketing sales campaigns can also be built around the collected data from the CRM system to sell warranties and accessories. ... blog.technologyevaluation.com/.../erp-co-how-process-manufacturers-use-technology-to-scale-new-heights/ - 41k - 2008-09-16

Baan Resurrects Multi-Dimensionally Part 1: Recent Announcements

by P.J. Jakovljevic ... users to compare options, prepare orders and identify spares and accessories through a ... Further fleshing out its CRM strategy, on January 11, Baan announced a ... http:/.../Research/ResearchHighlights/Erp/2002/02/research_notes/EN_ER_PJ_02_18_02_1.asp - 19k - 2002-02-18 Summary: Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives?

Data Mining: The Brains Behind eCRM

by Steve McVey ... old-line CRM and analytics firms do likewise, the line between CRM and eCRM ... may know what product combinations (eg, cell phones and accessories) are purchased ... http:/.../ResearchHighlights/BusinessApplications/2000/11/research_notes/TU_BA_SRM_11_06_00_1.asp - 15k - 2000-11-06 Summary: Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool for putting data to work. Data mining is a set of techniques for automating the exploration of data and uncovering hidden truths.

Linking Planning and Execution Systems for Retailers’ Nirvana ...

by P.J. Jakovljevic ... Therefore, the relative importance of CRM versus ERP, ERP versus. ... product search, comparison and review, live help by phone, recommended accessories lists, and ... http:/.../Research/ResearchHighlights/Scm/2005/04/research_notes/TU_SC_PJ_04_11_05_1.asp - 23k - 2005-04-11 Summary: Linking an APS to an ERP system, although simple in principle and worth the trouble, is nonetheless a major integration project.

Q2O Systems: Solutions for Quotation Management and Pricing ...

by P.J. Jakovljevic ... When options or accessories are stocked before customer orders arrive, the ... of pervasive integration with SCM, customer relationship management (CRM), and ERP ... http:/.../Research/ResearchHighlights/CRM/2007/11/research_notes/TU_CR_PJ_11_16_07_1.asp - 26k - 2007-11-16 Summary: Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate pricing and quoting processes for manufacturers with complex requirements. Their benefits include quotes that are quick and accurate, leading to increased customer satisfaction.

Oates & Company, LLC

... Business Advisory Services ·Project Management Services ·CRM Solutions ·HR and ... Services - Finance and Insurance - Furniture and Accessories - Research and ... http://www.technologyevaluation.com/showcases/technology-Directory/D/11241/Oates-Company-LLC.html - 6k - 2008-11-01

The Essential Components of Quote-to-order Application Suites

by P.J. Jakovljevic ... please see part one of this series, Research/ResearchHighlights/CRM/2007/11 ... Similarly, if additional options or accessories are required as revisions, they are ... http:/.../Research/ResearchHighlights/CRM/2007/11/research_notes/TU_CR_PJ_11_14_07_1.asp - 27k - 2007-11-14 Summary: Modern quote-to-order suites provide customers and suppliers access to design, planning, and material data. This enables users to proactively understand various aspects of a project, as well as reduce planning time, document activities, and promote communication throughout the engagement cycle.

Quote-to-order: One Big, Lean Machine Adds High Tech to Its Mix

by P.J. Jakovljevic ... new voice over Internet protocol (VoIP) system integrated with a CRM system to ... connection type), as well as the actuator type and other related accessories. ... http:/.../Research/ResearchHighlights/CRM/2008/08/research_notes/VN_CR_PJ_08_22_08_1.asp - 28k - 2008-08-22 Summary: BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high tech manufacturers may be noting.

Mainstream Enterprise Vendors Begin to Grasp Content Management ...

by P.J. Jakovljevic ... relationships (such as up-sells, cross-sells, and accessories) and structural ... ERP solutions, such as customer relationship management (CRM), product lifecycle ... http:/.../Research/ResearchHighlights/PIM/2004/11/research_notes/TU_PI_PJ_11_11_04_1.asp - 21k - 2004-11-11 Summary: Enterprises are becoming painfully aware of the need to clean up their structured data and unstructured content acts to capitalize on more important efforts like regulatory compliance, globalization, demand aggregation, and supply chain streamlining.

The Tricky Enterprise Applications Needs of Plastics Producers

by P.J. Jakovljevic ... vehicles, petroleum refining, and electronic components and accessories. ... management, including customer relationship management (CRM), partner relationship ... http:/.../Research/ResearchHighlights/ERP/2006/09/research_notes/TU_ER_PJ_09_05_06_1.asp - 20k - 2006-09-05 Summary: General enterprise resource planning (ERP) providers, even those which are viable companies with a solid product, typically do not meet the tricky requirements that are vital to the plastics industry and related so-called mill or material converter businesses.