TEC Products

Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2 Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM

Lawson Software’s CRM and ASP Moves – Wise, Bold, Injudicious ...

by P.J. Jakovljevic ... marketing the rest of Siebel's CRM packages. ... Moreover, Lawson's software consists mainly of financial, procurement ... immediate future should it decide to deliver ... http:/.../ResearchHighlights/BusinessApplications/2000/05/research_notes/EN_BA_PJ_05_18_00_1.asp - 15k - 2000-05-18 Summary: Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service Providers (ASPs). We express our views in this regard.

Oracle Flying High on Q3 Report: Is Gold All That Glitters?

by P.J. Jakovljevic ... Liberate Technologies, a network computer software developer spun ... Oracle products, particularly its CRM suite of products, will have to decide between brand ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/04/news_analysis/NA_BA_PJ_04_24_00_1.asp - 13k - 2000-04-24 Summary: On March 15, shares of Oracle surged after the company plowed past Wall Street estimates and reported strong database software sales fueling a solid third-quarter profit. However, Oracle has also confirmed that it is refocusing its European applications division and has hinted that it may reduce the unit

IBM Nabs Another Application Vendor

by L. Talarico ... NASDAQ: VIGN), a developer of e-businesses applications including CRM software. ... evaluating a CRM product need to decide if choosing a CRM vendor that ... http:/.../Research/ResearchHighlights/eCommerce/2000/08/news_analysis/NA_EC_LJT_08_31_00_1.asp - 9k - 2000-08-31 Summary: Vignette is IBM's latest partner. This global strategic alliance promises to boost revenue for both parties. The verdict is still out on the impact to future software development.

CRM Testing Throughout Implementation

by James Lyndsay ... subtle adjustments are made to hardware and software to achieve ... in each, it can also help decide if the ... CRM systems with a global customer base may need twenty ... http:/.../Research/ResearchHighlights/SoftwareTestTools/2004/10/research_notes/MI_TT_XJL_10_13_04_1.asp - 26k - 2004-10-13 Summary: In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM) software will function on the equipment and at the site, and with staff, customers, and third-party applications. Acceptance testing involves three basic flavors: user acceptance, o

Microsoft 'The Great' Poised To Conquer Mid-Market, Once and Again ...

by P.J. Jakovljevic ... and has recently announced its CRM software for the ... Plains' partnership deals with the CRM leader Siebel ... strong, Microsoft may eventually decide to streamline ... http:/.../Research/ResearchHighlights/Erp/2002/05/news_analysis/NA_ER_PJ_05_15_02_1.asp - 16k - 2002-05-15 Summary: Microsoft's reticence to comment on any timelines of product integration and operations mergers, to our belief, stems from their genuine inability to foresee it at this stage. Still, although the indications that the business will continue to be as usual are strong, Microsoft may eventually decide to str

Los usuarios de las aplicaciones CRM son muy importantes para el ...

by Kevin Ramesan ... Figura 1. La cadena de la valorización de CRM. ... Básicamente, ¿cuál es la principal meta cuando se decide invertir en una serie de paquetes de software? ... http:/.../es/Research/ResearchHighlights/CRM/2005/10/research_notes/es/TU_CR_KR_10_22_05_1.asp - 14k Summary: Para que una implementación de la gestión de las relaciones con los clientes sea exitosa, las firmas consultivas, los vendedores y los usuarios deben poner atención al entrenamiento para el usuario y a la gestión de cambios.

Requirements Definition For Package Implementations

by Joe Strub ... contentious in an integrated ERP or CRM environments ... making or increasing profits, you now decide how to ... the solution provided by the package software that has ... http:/.../Research/ResearchHighlights/ERP/2003/01/research_notes/MI_ER_XJS_01_28_03_1.asp - 16k - 2003-01-28 Summary: How do you go about defining the requirements of large package systems, particularly those with the all-encompassing scope of ERP, EAM, and CRM software, and still satisfy the needs to the project team, the user community, and executive management? It’s a balancing act rivaling the circus performer try

Baan – What Will The Future In Invensys’ Stable Bring? Part 2 ...

by P.J. Jakovljevic ... Decoupling Point (CODP) concept, which allows users to decide where in ... e-business software, as well as customer relationship management (CRM) software from its ... http:/.../ResearchHighlights/BusinessApplications/2000/11/research_notes/VN_BA_PJ_11_30_00_1.asp - 24k - 2000-11-30 Summary: Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise software applications map. However, we believe Baan’s path to full recovery will be quite thorny. Part 2 examines Baan’s strengths and challenges and makes specific bottom line

Remedy Makes CRM a Personal Matter

by D. Geller ... CRM is used to describe a number of different software products. ... Learn enough about them to decide up front whether you want to train your own staff for ... http:/.../Research/ResearchHighlights/eCommerce/2000/03/news_analysis/NA_EC_DPG_03_03_00_2.asp - 5k - 2000-03-03 Summary: Remedy announced its acquisition of Axtive Software Corporation, a provider of relationship marketing software that supports personalized interactions between surfers and websites.

Onyx Thinks ASP Opportunities Are A Gem

by L. Talarico ... matches software, hardware, and hosting companies to the needs of the client. Clients that choose to have their CRM data managed by an ASPiN partner can decide ... http:/.../research/researchhighlights/ecommerce/2000/10/news_analysis/na_ec_ljt_10_18_00_1.asp - 11k - 2000-10-18 Summary: Onyx Software is a CRM vendor that competes in the mid-market. Onyx considers implementation risk, implementation time, and distribution strategy to be significant competitive variables. The result is a clearly defined ASP strategy that emphasizes forging quality relationships with a few ASPs.