Results 1 - 10 of about 190 for E Mail Response Management
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Did you mean: EMail Response Management
Cisco Steps into E-Mail Management
| by P. Hayes |
... volumes of customer inquiries submitted to company mailboxes or to a Web site, has
been chosen by brand name
companies for inbound e-mail response management. ...
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| http:/.../Research/ResearchHighlights/GroupwareMessaging/2000/01/news_analysis/NA_GW_MPH_01_03_00_1.asp - 5k - 2000-01-03 |
| Summary: SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail
Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company
mailboxes or to a Web site, has been chosen by bra
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Bolstering the Call Center with Service Resolution Management ...
| by P.J. Jakovljevic |
... Yet most companies will still need to buy best-of-breed "e-service" products to
provide live
chat, e-mail response management, customer search, and other key ...
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| http:/.../Research/ResearchHighlights/CRM/2007/12/research_notes/TU_CR_PJ_12_14_07_1.asp - 17k - 2007-12-14 |
| Summary: Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management)
have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition
to improved customer satisfaction rates.
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Customer Relationship Management (CRM) RFP Templates
... Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional
Services Automation (PSA),
e-CRM, E-Mail Response Management, Industry Vertical ...
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| http://rfp.technologyevaluation.com/store.asp?catid=2 - 31k - 2007-12-04 |
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Analysis of Adobe’s Integration of IslandData’s Automated E ...
| by P. Hayes |
... Cisco introduced a similar e-mail consumer management system called the Cisco ... The
e-mail response market is growing rapidly to accommodate the response needs ...
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| http:/.../Research/ResearchHighlights/GroupwareMessaging/2000/04/news_analysis/NA_GW_MPH_04_05_00_1.asp - 6k - 2000-04-05 |
| Summary: Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response
system to decrease escalating support costs.
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Customer Relationship Management (CRM) RFP Templates
... Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional
Services Automation (PSA),
e-CRM, E-Mail Response Management, Industry Vertical ...
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| http://rfp.technologyevaluation.com/store.asp?catid=2 - 31k - 2007-12-04 |
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A Customer Relationship Management Solution Aims To Cover all the ...
| by Osman Baig and Shahid Hannan |
... B2C (BUSINESS-TO-CONSUMER) CRM Includes Internet sales; e-mail response management;
business-to-consumer analytics; and BI, 81, 36, 0, 45, 74.98, 10, 9, 21, 17.22 ...
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| http:/.../Research/ResearchHighlights/CRM/2006/08/research_notes/PN_CR_OB_08_17_06_1.asp - 29k - 2006-08-17 |
| Summary: Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution.
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Insight RT - Knowledge Management
... Use of these automated channels (such as e-mail auto- response ... less expensive than
an agent-assisted response. Insight RT - Knowledge Management Corporate Info. ...
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| http:/.../showcases/technology-Directory/D/9537/Insight-RT-Knowledge-Management.html - 8k - 2008-11-01 |
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Customer Relationship Management (CRM) Software Evaluation Reports
... and support, partner management, contract management and creation, project and team
management,
Internet sales, e-mail response management, analytics, and ...
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| http://rfp.technologyevaluation.com/rfi.asp?modelid=500&catid=CRM - 26k - 2007-12-04 |
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Customer Relationship Management (CRM) Software Evaluation Reports
... and support, partner management, contract management and creation, project and team
management,
Internet sales, e-mail response management, analytics, and ...
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| http://rfp.technologyevaluation.com/rfi.asp?catid=CRM - 27k - 2007-12-04 |
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Customer Relationship Management (CRM) Software Evaluation Reports
... and support, partner management, contract management and creation, project and team
management,
Internet sales, e-mail response management, analytics, and ...
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| http://rfp.technologyevaluation.com/rfi.asp?modelid=500&catid=CRM - 26k - 2007-12-04 |
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