TEC Products

Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2 Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/ Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM

Customer Relationship Management: Evolution, Not Revolution

by Jane Affleck ... functions. So how do you know if you need a comprehensive package? This ... company's budget. What Are the Features of CRM? In order ... http:/.../Research/ResearchHighlights/CRM/2007/09/research_notes/TU_CR_JA_09_24_07_1.asp - 15k - 2007-09-24 Summary: Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows evolution without the upset of revolution.

SalesLogix and ACT! Officially Branded As Best Software

by P.J. Jakovljevic ... The package combines e-commerce, distribution, manufacturing, and accounting functions, and integrates with SalesLogix CRM. It features strong financials and ... http:/.../Research/ResearchHighlights/Erp/2002/07/news_analysis/NA_ER_PJ_07_29_02_1.asp - 18k - 2002-07-29 Summary: Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling the market it will not easily be overlooked.

Maximizer Enterprise 8: A Strong Competitor on the SMB Front Line

by Kevin Ramesan and Katarina Novatzki ... manager and the "Maximizer Enterprise" CRM package represent the ... 8 is an integrated CRM suite with ... Improved features in Maximizer Enterprise 8 include Microsoft ... http:/.../Research/ResearchHighlights/Crm/2004/09/research_notes/PN_CR_KR_09_23_04_1.asp - 16k - 2004-09-23 Summary: TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced. Rich functionality is offered in a three-module structure that continues to compete in the demanding

Interface Software Expands Its CRM Functionality

by Kevin Ramesan ... While our previous review indicated a lack of new CRM features, Interface Software is now ... InterAction goes beyond a traditional horizontal CRM package. ... http:/.../Research/ResearchHighlights/Crm/2004/08/research_notes/PN_CR_KV_08_26_04_1.asp - 10k - 2004-08-26 Summary: Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction 5 reinforces Interface Software's customer relationship ma

Ask the Experts: Is Hosted CRM Really the Right Option for You? » ...

... As well, larger firms will want a more complete CRM package, including features such as analytics, sales and customer forecasting, etc. ... blog.technologyevaluation.com/.../05/12/ask-the-experts-is-hosted-crm-really-the-right-option-for-you/ - 41k - 2008-05-12

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of ...

by Lou Talarico & Kevin Ramesan ... decision makers face when selecting a CRM package is first ... faced by companies in selecting a CRM solution ... is essentially a laundry list of features and functions ... http:/.../Research/ResearchHighlights/Crm/2003/04/research_notes/TU_CR_LJT_04_18_03_1.asp - 12k - 2003-04-18 Summary: Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and technical requirements and second, identifying the vendors that best match their requirements. This article will focus on determining the functionali

The Importance of Server Robustness in CRM

by Mukhles Zaman ... that has developed a robust CRM package based on ... Drag-and-drop features together with easy customization ... an AS/400 environment, Wintouch's CRM solution can ... http:/.../Research/ResearchHighlights/Crm/2004/06/research_notes/PN_CR_MZ_06_15_04_1.asp - 10k - 2004-06-15 Summary: In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many companies have failed to focus on subjects like reliability, downtime, and scalability. Since 1991, Touchtone Corporation has devoted its efforts to developing and maintaining a clie

Best Software To Hold Competition At Bay Part Three: Market Impact

by P.J. Jakovljevic ... The package combines e-commerce, distribution, manufacturing, project accounting and financial functions, and integrates with SalesLogix CRM. It features ... http:/.../Research/ResearchHighlights/Crm/2002/12/research_notes/EN_CR_PJ_12_20_02_1.asp - 26k - 2002-12-20 Summary: As the small-to-medium enterprises (SME) market battle rages, Best Software seems to be taking appropriate steps to establish itself as a more visible/audible force to be reckoned with. It does not intend to remain a tacit mid-market powerhouse any longer.

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...

by Randy Garland ... With probably the most broad set of features, a large marketing machine, and a ... month, SAP announced the release of its latest version of its mySAP CRM package. ... http:/.../Research/ResearchHighlights/Crm/2001/09/research_notes/TN_CR_RGG_09_22_01_1.asp - 25k - 2001-09-22 Summary: SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development and delivery, to a seemingly quite open approach of broad development alliances, company acquisitions, Internet portals development, and a deep, new relationship with IBM for bot

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A ...

by Randy Garland ... PeopleSoft's CRM package includes functionality in four key front ... in state-of-the- art CRM packages today ... access, untethered, limited content and features of the ... http:/.../Research/ResearchHighlights/Crm/2001/11/research_notes/TN_CR_RGG_11_26_01_1.asp - 27k - 2001-11-26 Summary: PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus as it begun life in 1987. Over the course of a decade or so, it added Supply Chain Management and Financials to its list of application offerings. In the last few years, in the