Field Service and Repairs

Should You Consider Deltek? Well it Depends…

by Josh Chalifour ... The company however, relies mostly on third party customization to support its field service and repairs, and product/item functionality. ... http:/.../ResearchHighlights/TechnologySelections/2003/02/research_notes/VN_TS_JEC_02_08_03_1.asp - 17k - 2003-02-08 Summary: TEC selection software is used to match potential customers with Deltek's solution.

ERP Showdown—Round 2! Exact Macola ES vs. Infor SyteLine vs. QAD ...

by Dylan Persaud ... Although Infor was first overall in manufacturing management, QAD was strongest in field service and repairs, as shown in the chart below. ... http:/.../Research/ResearchHighlights/ERP/2007/04/research_notes/VS_ER_DP_04_11_07_1.asp - 12k - 2007-04-11 Summary: I'm Dylan Persaud, senior analyst at Technology Evaluation Centers. Due to the overwhelming response to our first ERP Showdown, we're pleased to present another head-to-head discrete enterprise resource planning (ERP) comparison. Here, then, is ERP Showdown, Round 2!—featuring Exact Macola ES vs. Infor

Lose the Starry Eyes, Analyze: Reviewing the Ideal Candidate for ...

by Josh Chalifour ... dips close to the center. Field service and repairs also falls away from the graph's edge. Why? Project management is not supported ... http:/.../ResearchHighlights/TechnologySelections/2003/06/research_notes/VN_TS_JEC_06_16_03_1.asp - 18k - 2003-06-16 Summary: This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship with Metasystems by considering selection criteria, which are most supported by the vendor. We ask the question, all things being equal, which modules contribute the most to th

Analyzing MAPICS’ Further Steps After Frontstep

by P.J. Jakovljevic ... support, and RMA management, improving service efficiency for ... to and from remote work locations, speeding repairs. ... speed the completion of work in the field. ... http:/.../Research/ResearchHighlights/Erp/2003/10/research_notes/EN_ER_PJ_10_10_03_1.asp - 15k - 2003-10-10 Summary: The former staunch IBM AS/400-based ERP supplier to mid-market manufacturing companies, MAPICS, has become quite a larger vendor and with a wider choice of products due to the recent acquisition of Frontstep and its entire product line, which included ERP, CRM, and SCM, on a single Microsoft .NET-based t

Sales and Operations Planning Part One: Identifying and ...

by Dr. Scott Hamilton ... Customer service may require material for loaners, exhibition items, donations, replacement items, and repairs. Field Service Demands. ... http:/.../Research/ResearchHighlights/Erp/2003/12/research_notes/TU_ER_XSH_12_11_03_1.asp - 17k - 2003-12-11 Summary: An effective sales and operations planning game plan results in fewer stock-outs, shorter delivery lead-times, higher on-time shipping percentages, a manageable amount of expediting, and improved customer service. Several guidelines are suggested to improve a firm's sales and operations planning process

Lucrative but "Risky" Aftermarket Business—Service and ...

by P.J. Jakovljevic and Olin Thompson ... electronics companies make the most of their profits from repairs and upgrade ... or regional supply centers, local maintenance shops, or field service centers and ... http:/.../Research/ResearchHighlights/SCM/2005/07/research_notes/MN_SC_PJ_07_29_05_1.asp - 19k - 2005-07-28 Summary: The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply chain management (SCM) of spare and replacement parts.

Manufacturing Environments and Integration with Other Functions

by Dr. Scott Hamilton ... repair of products either in the field or at ... Firms involved in service management may work on products ... maintenance on installed units, or repairs on returned ... http:/.../Research/ResearchHighlights/ERP/2005/07/research_notes/MI_ER_XSH_07_06_05_1.asp - 19k - 2005-07-06 Summary: This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott Hamilton.

Process ERP vs. Discrete ERP Differentiation » The TEC Blog

... Product Costing, Formulas/Recipes. Shop Floor Control, Process Model (Formulas and Routings). Field Service and Repairs, Process Batch Control and Reporting. ... blog.technologyevaluation.com/blog/2007/11/12/process-erp-vs-discrete-erp-differentiation/ - 45k - 2007-11-12

Managing Your Supply Chain Using Microsoft Axapta: A Book ...

by Dr. Scott Hamilton ... Customer Service Demands. Customer service may require material for loaners, exhibition items, donations, replacement items and repairs. Field Service Demands. ... http:/.../Research/ResearchHighlights/Scm/2004/03/research_notes/MI_SC_XSH_03_23_04_1.asp - 24k - 2004-03-23 Summary: Managing Your Supply Chain Using Microsoft Axapta provides an overall understanding of how the system fits together to run a manufacturing or distribution business. This book excerpt focuses on running the business from the top with sales and operations planning (S&OP). Variation in operations affect the

Accounting for SMBs: A Solution Beyond Entry-level Systems Red ...

by Charles Chewning Jr. ... A full featured, computerized dispatching software system that tracks field service calls and installations, in-house repairs to customer equipment, service ... http:/.../ResearchHighlights/TechnologySelections/2005/01/research_notes/VN_TS_XCC_01_21_05_1.asp - 20k - 2005-01-21 Summary: Many SMB companies need more functionality than an entry-level system offers, but cannot afford to pay $15,000 (USD) or more for a higher-end product, nor do they really need the complexity found in these products. Red Wing Software’s TurningPoint is a good mid-market product that plays well in this ma