Technology Hardware Maintenance-Acquiring and Managing Cost ...

by P. Hennigan ... Developing the Request for Proposal (RFP) Successful development of a hardware maintenance RFP depends on two major tasks: gathering a complete and accurate ... http:/.../Research/ResearchHighlights/ExecutiveView/2000/10/research_notes/GA_EV_PEH_10_23_00_1.asp - 20k - 2000-10-24 Summary: Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective delivery of those services.

United Messaging ~ Ready Set Outsource!

by P. Hayes ... If sharing a server is not your cup of tea, United Messaging is flexible and will accommodate a users request for dedicated hardware, however the price point ... http:/.../Research/ResearchHighlights/GroupwareMessaging/2000/04/research_notes/PN_GW_MPH_04_06_00_1.asp - 14k - 2000-04-06 Summary: We believe that within a 3 year time frame, the outsourced corporate messaging market will capture 25% of the existing install base, which sizes the ASP Messaging market at 47.5 Million Seats (Probability 70%)

Remedy Welcomes You To Your New Office. Now Get To Work!

by D. Geller ... The tool works with Remedy's Strategic Service Suite to transfer a manager's request for hardware, software, permissions, and services to the groups ... http:/.../Research/ResearchHighlights/eCommerce/2000/08/research_notes/PN_EC_DPG_08_30_00_1.asp - 15k - 2000-08-30 Summary: At Remedy there is a 5 working day service level agreement for getting new employees up and running. If an employee accepts a job at least five days before the start date, the new office will be all ready with a computer, network access, passwords, orientation appointments and a map of the best route to

Are ASP Applications Right for You? Part 2: Decision Criteria

by Miles Szczurek ... installation depends on the resources of the ASP, who must request the patch ... Simple recoveries such as hardware failure generally can be recovered easily by an ... http:/.../ResearchHighlights/TechnologySelections/2001/08/research_notes/TU_TS_XMS_08_24_01_1.asp - 20k - 2001-08-24 Summary: Whether an application is best implemented as an ASP provided application or service, built in-house or purchased, generally depends on the same criteria as what would be used for outsourcing a function or process. This part details that criteria.

Software Selection: An Approach

by Joseph J. Strub ... Suggested sections for the request for proposal (RFP) are: Company Background; Hardware, Network, and Software Environment; Application Requirements; ... http:/.../ResearchHighlights/TechnologySelections/2003/06/research_notes/TU_TS_XJS_06_25_03_1.asp - 24k - 2003-06-25 Summary: Selecting package software can have long-term benefits or long-term regrets. To avoid the latter, your approach needs to be sound, logical, and prudent. It also has to be completed in your lifetime. Read about an approach to software selection that helps an organization get to the primary objective of id

Competitive Challenges for Vanguard

by P.J. Jakovljevic ... to process the request and use the first RDIS to stream the request back to ... to invest in a DW, centralized data mart, ETL software, or data storage hardware. ... http:/.../ResearchHighlights/BusinessIntelligence/2005/07/research_notes/VN_BI_PJ_07_21_05_1.asp - 15k - 2005-07-21 Summary: Vanguard's challenge is to continue to be nimble and responsive to the needs of its target market and original equipment manufacturer (OEM) partners.

Service Lifecycle Management - Tapping into the Value of the ...

by Jim Brown ... capital equipment such as medical devices, telecommunications, instrumentation, IT hardware and other ... that span from the time of the service request through to ... http:/.../Research/ResearchHighlights/ExecutiveView/2003/06/research_notes/TU_EV_XJB_06_11_03_1.asp - 17k - 2003-06-11 Summary: Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions, however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle Management (SLM) promises valuable business benefits

The Lexicon of CRM - Part 3: From R to Z

by Randy Garland ... A Service Request is established in CRM software to track a customer contact through ... The first hardware product is reported to have been in the works for two ... http:/.../Research/ResearchHighlights/Crm/2001/11/research_notes/TU_CR_RGG_11_02_01_1.asp - 18k - 2001-11-02 Summary: CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

The Lexicon of CRM - Part 1: From A to I

by Randy Garland ... No software or hardware typically reside at the customer's site. ... Automated Request Routing - The ability of CRM software to route incoming requests based on ... http:/.../Research/ResearchHighlights/Crm/2001/10/research_notes/TU_CR_RGG_10_12_01_1.asp - 24k - 2001-10-12 Summary: C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

SAP for Chemicals Functionality

by Olin Thompson and PJ Jakovljevic ... in the pipelines) and external services via sub-modules like Request for Quotation ... customers the choice of either integrating their RFID hardware directly into ... http:/.../Research/ResearchHighlights/ERP/2006/05/research_notes/PN_ER_XOT_05_31_06_1.asp - 23k - 2006-05-31 Summary: SAP has been delivering on its chemicals industry strategy by expanding its capabilities for manufacturing and supply chain management, broadening its composite package applications in areas such as emissions management, pricing management, and manufacturing dashboards, and focusing on mid-market compani