National Center for Database Marketing

Call Center - Consultants

... we are now specializing in database applications including ... We are a 100+ Seats Call Center company serving ... through to the management of multi-national projects ... http://www.technologyevaluation.com/showcases/consultants/cat/87129/Call-Center.html - 41k - 2008-11-17

Customer Relationship Management: Evolution, Not Revolution

by Jane Affleck ... is small-to-medium, or whether it is a huge national industry or ... database storage. ... example, may have such features as call routing, contact center sales support ... http:/.../Research/ResearchHighlights/CRM/2007/09/research_notes/TU_CR_JA_09_24_07_1.asp - 15k - 2007-09-24 Summary: Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows evolution without the upset of revolution.

CRM: What Is It and Why Do It? Part One: Historical Background

by Glen Petersen ... that in turn feed a common database that is ... to the comments regarding the call center, CRM offers a ... led one of the first successful national implementations of ... http:/.../Research/ResearchHighlights/Crm/2004/11/research_notes/MI_CR_XGP_11_08_04_1.asp - 18k - 2004-11-08 Summary: Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that support customer-facing functions and management decision making. That may capture the essence of what CRM is, but it does not begin to capture why

Campaign Management - Consultants

... Be it an advanced database system, enterprise application ... campaign management and customer interaction center solutions ... the management of multi-national projects ... http://www.technologyevaluation.com/showcases/consultants/cat/87140/Campaign-Management.html - 21k - 2008-11-17

Cincom Asserts Expertise In CRM For Complex Manufacturers Part 2 ...

by P.J. Jakovljevic ... an operation, change the work center where the ... server architecture and on its proprietary Supra database. ... multi-site and multi-national complex manufacturing ... http:/.../Research/ResearchHighlights/Crm/2002/11/news_analysis/NA_CR_PJ_11_27_02_1.asp - 13k - 2002-11-27 Summary: While Cincom's solutions, services, experience and results should resonate well with in the complex manufacturing segment, it competes against a slew of companies with stronger brand names (not impeded by Cincom’s conservative tacit nature) and/or financial resources.

I Know What You Did Last Week - But I'll Never Tell

by D. Geller ... the very existence of such a database, and claim ... The Center for Democracy and Technology launched a campaign ... is found to be building a national photo database ... http:/.../Research/ResearchHighlights/eCommerce/2000/02/news_analysis/NA_EC_DPG_02_14_00_1.asp - 14k - 2000-02-14 Summary: Internet advertising is under attack from privacy advocates and private citizens as DoubleClick reveals that it can correlate surfing behavior with individual identities. DoubleClick points out that this is only possible when the personal identification is provided voluntarily. Opponents question whether

Web Authoring - Consultants

... We are now a national network of ... software training, seminars, documentation, database development and web ... by utilizing our latest development center in India ... http://www.technologyevaluation.com/showcases/consultants/cat/87215/Web-Authoring.html - 20k - 2008-11-17

Help Desk and Call Management - Consultants

... we are now specializing in database applications including ... We are a 100+ Seats Call Center company serving ... through to the management of multi-national projects ... http:/.../showcases/consultants/cat/87137/Help-Desk-and-Call-Management.html - 47k - 2008-11-17

Symix Systems Front-Steps Into Greener e-Commerce Pastures

by P.J. Jakovljevic ... will be traded on the NASDAQ National Market System ... eSyte Supply Chain Center provides real-time, Internet ... NT operating environment and use SQL as a database. ... http:/.../ResearchHighlights/BusinessApplications/2000/10/research_notes/EN_BA_PJ_10_25_00_1.asp - 36k - 2000-10-25 Summary: Like many of its peers, Symix Systems, one of the leading mid-market enterprise applications vendors, has been making a big push into the e-commerce market. A new Symix subsidiary called Frontstep, which was formed in January 2000, has been actively rounding out its e-business product and strategic consu

Best Software Delivers More Insights To Its Partners (As Well As ...

by P.J. Jakovljevic ... additional CRM functional enhancements (eg, database-based marketing ... and multi-site and multi-national light manufacturing ... in the ERP Evaluation Center at http ... http:/.../Research/ResearchHighlights/Erp/2003/07/research_notes/EN_ER_PJ_07_29_03_1.asp - 25k - 2003-07-29 Summary: Best Software/Sage is a company that delivers products based on savvy understanding of its customers' needs, of the competitive forces in the market, and on constant adaptability. It is still standing on top of the hill in many SME markets, and it is typically a much more difficult task for anyone to cap