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TEC Products

HCIMS - Help Desk RFP Templates
http://rfp.technologyevaluation.com/store.asp?catid=17&productId=1981

PeopleSoft Completes Acquisition of Vantive; Vantive CRM ...

by P.J. Jakovljevic

... The Vantive Enterprise, an integrated software suite that leverages the Internet
to increase sales, marketing, call center, field service, help desk and Web ...

http:/.../Research/ResearchHighlights/BusinessApplications/2000/01/news_analysis/NA_BA_PJ_01_21_00_1.asp - 8k - 2000-01-21

Summary: On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shar

PeopleSoft Recuperating Slowly, Hoping to Sink 1999 into Oblivion ...

by P.J. Jakovljevic

... Currently available, Vantive eSales allows users to access the Vantive Enterprise
CRM ... A field-service system and help-desk system are also available immediately ...

http:/.../Research/ResearchHighlights/BusinessApplications/2000/02/news_analysis/NA_BA_PJ_02_23_00_1.asp - 6k - 2000-02-23

Summary: On February 1, PeopleSoft announced its financial results for 1999. PeopleSoft continues the slow recovery that a majority of ERP vendors across the board have experienced in the past few quarters.

PeopleSoft Keeps Truckin’ On A Potholed Road Ahead

by P.J. Jakovljevic

... PeopleSoft CRM Marketing, CRM Support, CRM Sales, CRM Help Desk, CRM FieldService ...
Moreover, the Vantive-to-PeopleSoft 8 CRM migration likely involves much more ...

http:/.../Research/ResearchHighlights/Erp/2001/09/news_analysis/NA_ER_PJ_09_07_01_1.asp - 17k - 2001-09-07

Summary: In spite of the impression that currently PeopleSoft can do nothing wrong, many users of the older versions of its products might be bracing themselves for a less than smooth product upgrade ride.

Enterprise Resource Planning Systems Audio Conference

by P.J. Jakovljevic

... coverage, language and time coverage of the vendor help desk, and delivery ... Challenges:
Product integration of acquired Vantive CRM product; market perception ...

http:/.../ResearchHighlights/BusinessApplications/2000/06/research_notes/EN_BA_PJ_06_30_00_1.asp - 44k - 2000-06-30

Summary: This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a real time evaluation and selection. It then reviewed the critical differentiating ERP criteria, a

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