J.d. Edwards Call Tracking Software

INFIMACS Becoming Ever More RELEVANT For Project-Based Industries. ...

by P.J. Jakovljevic ... the CRM module has service-call tracking to help ... requirements they must meet regarding tracking parts and ... large players like SAP, Oracle, JD Edwards, Baan and ... http:/.../Research/ResearchHighlights/Erp/2001/11/research_notes/EN_ER_PJ_11_01_01_1.asp - 17k - 2001-11-01 Summary: The current market trend industry-wide is towards vendors that can provide comprehensive solutions for medium-sized companies. Relevant seems to have a fair shot at delivering that to project-based discrete manufacturers such as aerospace contractors, contract manufacturers of electronic components, wind

PeopleSoft Annuncio-es Continuation Of Its Shopping Spree

by P.J. Jakovljevic ... automation (SFA) and service/call centers to ... acquisition of YOUCentric (see JD Edwards Fires Siebel ... personalization and profiling, and tracking the results of ... http:/.../Research/ResearchHighlights/Erp/2002/01/news_analysis/NA_ER_PJ_01_25_02_1.asp - 13k - 2002-01-25 Summary: While PeopleSoft has added yet another bit of weight to its applications portfolio with the acquisition of Annuncio, potentially earning thereby the ability to manage marketing campaigns and track individual customer's interactions across online and off-line channels, one is to wait and see how quickly a

Mountainous Investment Transforms Enterprise Management Software ...

by P.J. Jakovljevic ... orchestrated PeopleSoft's strategic acquisition of JD Edwards in 2003 ... do not focus on call centers but ... on pipeline generation and opportunity and lead tracking. ... http:/.../Research/ResearchHighlights/ERP/2006/07/research_notes/VN_ER_PJ_07_11_06_1.asp - 21k - 2006-07-11 Summary: After decades of father-son stewardship, Deltek has been transformed by a New Mountain Capital LLC majority capital investment. Already a recognized enterprise resource planning leader for North American project-based businesses, Deltek is now looking to strengthen its global position.

Siebel Enters Smaller Markets in a Big Way

by L. Talarico ... product configurator, service request tracking tools, and ... Resellers include Great Plains, JD Edwards, and Lawson ... the competing suites offer call center support ... http:/.../Research/ResearchHighlights/eCommerce/2000/08/news_analysis/NA_EC_LJT_08_21_00_1.asp - 8k - 2000-08-21 Summary: Siebel is making a big push into the mid-market with the introduction of eBusiness 2000 MidMarket Edition. This product promises mid-size businesses a more affordable, scaled down version of Siebel’s top tier application suite.

Cincom Asserts Expertise In CRM For Complex Manufacturers

by P.J. Jakovljevic ... and after-sale customer service/call center applications ... with its ERP siblings, JD Edwards ERP 8.0 or ... performs both sales lead tracking, opportunity management ... http:/.../Research/ResearchHighlights/Crm/2002/11/news_analysis/NA_CR_PJ_11_26_02_1.asp - 28k - 2002-11-26 Summary: Cincom’s latest CRM product release offers a compelling value proposition for many ‘to order’ manufacturing enterprises. While it is a product that may raise the bar in its target markets, the competitive offering is not exactly a pushover.

Is SSA GT Betting Infini(um)tely On Acquisitions? Part Three ...

by P.J. Jakovljevic ... and in-depth employee training and career-path tracking features, to ... to other ERP systems like SAP, JD Edwards, SSA GT ... in certain CRM modules like call centers ... http:/.../Research/ResearchHighlights/Erp/2002/12/research_notes/EN_ER_PJ_12_13_02_1.asp - 18k - 2002-12-13 Summary: At a first glance, one can even notice that the complementary nature of some SSA GT products and Infinium products may indeed provide a ‘kick for a buck’ proposition. Further, it appears that SSA GT understands and listens closely (via Global Guide Groups) to the needs of conservative ERP customers t

Logistics.com Becomes The Newest Of Manhattan Associates

by P.J. Jakovljevic ... or exceeded the First Call consensus earnings ... transportation planning capabilities (eg, JD Edwards) have had ... alert messaging, order tracking, and complicated ... http:/.../Research/ResearchHighlights/Scm/2002/11/news_analysis/NA_SC_PJ_11_14_02_1.asp - 13k - 2002-11-14 Summary: Will the acquisition of Logistics.com help outstanding Manhattan Associates round out what might not have been accomplished with its earlier acquisitions?

Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series ...

by Randy Garland ... growth), PeopleSoft (~50% growth), JD Edwards (~35% growth ... Chat, Collaborative Web Browsing, Call Me Now ... Reporting, Time and Attendance Tracking, Project Tracking ... http:/.../Research/ResearchHighlights/Crm/2001/10/research_notes/TN_CR_RGG_10_22_01_1.asp - 19k - 2001-10-22 Summary: IFS arrived over five years ago on U.S. shores, with a Christmas-bag full of software components that run from the front-office to back-office and back again. They’re here to play, to get recognized, and win some big Collaborative Commerce engagements. We’ll see if they’ve got the stuff to do it.

IT Monitoring and Management - Consultants

... and toll-fraud prevention, IP telephony tracking, QoS reporting ... In delivering solutions for CRM, Call centres and No ... provider (ASP) to host JD Edwards® in 1997 ... http:/.../www.technologyevaluation.com/showcases/consultants/cat/87358/IT-Monitoring-and-Management.html - 98k - 2008-11-17

Click Commerce Acquires Allegis

by P.J. Jakovljevic ... its sales force automation (SFA), call center and ... special pricing requests and tracking lead management ... that end, while Oracle, SAP, JD Edwards and PeopleSoft ... http:/.../Research/ResearchHighlights/Crm/2003/05/news_analysis/NA_CR_PJ_05_05_03_1.asp - 23k - 2003-05-05 Summary: Click Commerce, a provider of partner relationship management (PRM) software for the Global 2000 companies, announced it reached an agreement in principle to acquire Allegis Corporation. However, despite a good fit at first glance and improved cross-selling opportunity, some challenges and product gaps a