Results 1 - 10 of about 14 for kana business analysis
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Onyx Software: CRM Vendor Battling For Viability
| by L. Talarico |
... Kana sells a suite of applications for managing customer communications and ... will
continue
to develop the Partner Portal to include business webs that ... ANALYSIS. ...
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| http:/.../Research/ResearchHighlights/eCommerce/2000/12/research_notes/VN_EC_LJT_12_04_00_1.asp - 20k - 2000-12-04 |
| Summary: Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market.
A strong customer focus and a commitment to a 100% web-based architecture are just two of its critical success factors. Find
out how Onyx is staking its claim.
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Will Sage Group Cement Its SME Leadership with ACCPAC and Softline ...
| by P.J. Jakovljevic |
... As an example, ACCPAC Business Analysis Suite, which makes ... Intuit, NetSuite in the
small business accounting market ... the likes of Onyx, Pivotal, Kana, E.Piphany ...
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| http:/.../Research/ResearchHighlights/Erp/2004/06/research_notes/EN_ER_PJ_06_11_04_1.asp - 28k - 2004-06-11 |
| Summary: The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior
product into and overriding a unified enterprise solution, or to remain as a conglomerate of stand-alone solutions with strong
brand names.
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Now Just Where Did I Put My Search Engine?
| by Daniel Oldis |
... which also supports the KANA eMail response ... Business analysts, auditors, information
technology (IT) analysts, and ... reports to support the analysis and planning ...
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| http:/.../ResearchHighlights/BusinessIntelligence/2006/05/research_notes/MI_BI_XDO_05_24_06_1.asp - 15k - 2006-05-24 |
| Summary: Barraged with terms like
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Onyx Thinks ASP Opportunities Are A Gem
| by L. Talarico |
... against the likes of Siebel, Kana, and Pivotal ... Analytics applications include business
intelligence tools, customer ... segmentation tools, and web analysis tools. ...
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| http:/.../research/researchhighlights/ecommerce/2000/10/news_analysis/na_ec_ljt_10_18_00_1.asp - 11k - 2000-10-18 |
| Summary: Onyx Software is a CRM vendor that competes in the mid-market. Onyx considers implementation risk, implementation time, and
distribution strategy to be significant competitive variables. The result is a clearly defined ASP strategy that emphasizes
forging quality relationships with a few ASPs.
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Marquee Vendors Partner for Deepening Inherent CRM and BI Links
| by P.J. Jakovljevic |
... metrics to incorporate data cleansing, analysis tools, and ... of strong analytical software,
business consulting, and ... and the merger of Kana and Broadbase (see ...
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| http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/EN_CR_PJ_08_17_05_1.asp - 15k - 2005-08-17 |
| Summary: Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building
alliances in order to gain market share and il
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SalesLogix and ACT! Officially Branded As Best Software Part 2 ...
| by P.J. Jakovljevic |
... is Part Two of a two-part analysis of Best ... of Intuit and AccountMate in the small
business
accounting market ... be the likes of Onyx, Pivotal, Kana, Salesforce.com ...
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| http:/.../Research/ResearchHighlights/Erp/2002/07/news_analysis/NA_ER_PJ_07_30_02_1.asp - 16k - 2002-07-30 |
| Summary: The company must clearly articulate its plans and the timeline for integration for each of its products. Otherwise it may
face confusion and/or anxiety amongst both its current and potential customers as well as within its VARs.
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CRM is Busting Out Of Its Britches: Operational, Analytical, and ...
| by Randy Garland |
... for one example, see the Kana reference in ... and satisfaction piece of Corporate Business
Intelligence ... and Service costs), Pipeline Revenue analysis, and product ...
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| http:/.../Research/ResearchHighlights/Crm/2001/08/research_notes/TN_CR_RGG_08_27_01_1.asp - 17k - 2001-08-27 |
| Summary: Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise
applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult
to understand, more expensive to buy, more dif
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Why Are CRM and Analytics Intrinsically Connected?
| by P.J. Jakovljevic |
... Similarly Kana and Broadbase merged (see research ... Lately, large business intelligence
(BI) vendors have also ... CRM areas via deep trend analysis capabilities in ...
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| http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/TU_CR_PJ_08_16_05_1.asp - 20k - 2005-08-16 |
| Summary: The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and penetration. Typical functional components of marketing automation include customer data cleansing and
analysis tools, and campaign management systems.
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Marketing Automation: Coming of Age Slowly
| by P.J. Jakovljevic |
... Analysis of the Marketing Automation Market. ... and campaigns across multiple lines
of business
(LOBs). ... Chordiant Software, Pivotal, E.piphany, Kana, Onyx, Amdocs ...
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| http:/.../Research/ResearchHighlights/Crm/2004/05/research_notes/TU_CR_PJ_05_15_04_1.asp - 24k - 2004-05-15 |
| Summary: Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs, and improve the quality of its operation. Nevertheless with marketing automation there are huge
untapped opportunities for business improvement, given market
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Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 2 ...
| by P.J. Jakovljevic |
... purpose products, like Siebel, Onyx, Kana, Pivotal, Interact ... Frontstep customers
looking
for e-business solutions with CRM ... 2 of a two-part analysis of recent ...
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| http:/.../Research/ResearchHighlights/Erp/2002/04/news_analysis/NA_ER_PJ_04_22_02_1.asp - 18k - 2002-04-22 |
| Summary: Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S
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